Privacy Policy

Last updated: 4th August 2021

Please read this Privacy Policy carefully before accessing or registering on the Edumate website. You agree to be bound by this Privacy Policy if you use any Edumate products or services. If you do not agree, then you may not access the Edumate website or use any of our products or services.

Edumate Privacy Principles

Our Privacy Policy is fuelled by our commitment to the following simple Privacy Principles and ensuring that we always do right by our users.

  • We are deeply committed to creating a safe and secure online environment for you and your pupils.
  • We do not sell your personal information to third parties.
  • We endeavour to provide you with access to and control over the information you give us and we take the protection of your information very seriously.
  • We take extra precautions for our younger learners under the age of 13, including restricting child accounts to automatically block features that would allow a child to post or disclose personal information.
  • We do not advertise on Edumate. We use your information to provide you with a better learning experience, not to sell you products.

What types of information do we collect?

Information you provide to us

During the Edumate sign-up process as a teacher, you may be asked to provide some basic information such as your first and last name, email address, phone number, school, year group/level, password and role.
You may also be asked to create sub-accounts for your pupils with basic information such as first and last name and school email address. This information will be kept private and will not be shared with any third parties without your consent.

When you contact us using our contact form, we collect name and email address. We also collect any other information you provide to us when you complete the contact form including any optional information, such as phone number or school name.
If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

Information collected automatically

We may automatically receive information from your device when you use Edumate. For students, this information is not personally identifiable information. For example, we may receive the duration of time you are using the Edumate website, the type of device you’re using, a device identifier, device event information like crashes, hardware settings, date and time information, and actions performed by you while visiting our website or application.

On our website, we do not collect any kind of personally identifiable information through the use of cookie technology or IP numbers that track the audience. In HTML e-mails that we may send you, we may use technical methods for a number of purposes, including determining whether you have opened or forwarded those e-mails and/or clicked on links in those e-mails. These technical methods may enable us to collect and use information in a form that is personally identifiable.

Does Edumate share information with third parties?

Edumate will not use any personally identifiable information to advertise or market third party services to its users, and does not sell or rent such information. We do use the information you provide to us to improve our offerings and to provide you with the best possible experience on Edumate.

We may share your personally identifiable information with law enforcement officials, or other third parties, when we are compelled to do so by a subpoena, court order, or similar legal procedure. In addition, we may share personally identifiable information if we believe in good faith that the disclosure of such information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, to investigate violations of our Terms and Conditions or to the extent necessary to meet national security requirements.

If we sell or otherwise transfer part or all of our business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy or liquidation, we may transfer your personally identifiable information. In such an event, we will endeavour to require the buyer or transferee to agree to our commitments provided in this Privacy Policy.
Edumate shall ensure that a contract is in place between it and any third-party entity or agent that participates in an onward transfer of Personal Data. The contracts specify that such Personal Data may only be processed for limited and specified purposes consistent with the consent provided by the individual and that the recipient will provide the same level of protection as stated in the Principles.

How does Edumate protect the information you provide to us?

We have implemented and maintain information technology security measures designed to protect personally identifiable information from unauthorized disclosure to or access by a third party. Your account and associated information is protected by a password, which you should keep secret at all times. We encrypt password information stored in our databases. Although we make concerted efforts to protect personally identifiable information and maintain security, it is not 100% guaranteed. Outages, attacks, unauthorized use, or other factors may compromise the security of user information at any time. In the event of a security breach, we will notify you by posting on Edumate and notifying you by email using the email address on your account, within 72 hours of becoming aware of such breach.

In addition, Edumate uses personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Edumate takes reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Edumate may offer conversation and profile pages, as well as other interactive features in which you may provide us with your submissions. You are responsible for your communications and are responsible for the consequences of their posting. If you choose to delete your Edumate account, the information associated with your account will be deleted. Please contact to delete your account. We will respond to all requests promptly but no later than 14 days.

Data Ownership

The Edumate account owner is the owner of any data, including student content, submitted to Edumate.
Edumate retains a perpetual, irrevocable, worldwide, sublicensable and transferable right to modify, publish, display, use and copy anonymized content. For the avoidance of doubt, such anonymized content shall not include any personally identifiable information.


Edumate may offer e-mail newsletters to the user in charge of implementing Edumate. By registering for Edumate, you may receive occasional emails about your account or about updates to the platform. You may unsubscribe from these emails at any time.

How you can access, change, or delete personally identifiable information or limit the use and disclosure?

You can contact us to access, change, or remove any personally identifiable information that we have collected from you by sending an e-mail to Please include your name and e-mail address so that we can better assist you with your inquiry or request. Please be advised that by requesting the removal of or not providing personally identifiable information may result in the termination, removal, or blocking of your account or registration.

Requesting the modification of personally identifiable information may affect your use of Edumate, including the correctness of any results. Once you request a change or removal of your personally identifiable information or your account, we can give you no assurances that such information or account may be retrieved or reopened in the future.

Will there be changes to our Privacy Policy?

We expect to amend our Privacy Policy from time to time as we change the registration procedure, possibly introduce or alter our offerings, change levels of user participation, or release new features. We will notify you of any updates by posting on Edumate.

Edumate retains the right in its sole discretion to remove or delete, temporarily or permanently, any and all information, including personally-identifiable and non-personally identifiable profile and registration information, Submissions, and any other information collected from or provided by you during and after installing Edumate. Please note that, at all times, you should update your personal information to provide us with current e-mail addresses.

How to contact us:

You can contact us here or via email at